This Privacy Policy describes how Report Shield ("Company," "We," "Us," or "Our") collects, uses, stores, and protects information in connection with the Report Shield platform and services ("Service") available at reportshield.app. This Policy applies to all users of the Service ("User," "You," or "Officer").
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
ZERO RETENTION COMMITMENT: Report Shield does not store, retain, log, or transmit report text or narrative content submitted by officers for analysis. Report content is processed in real time and is not written to any database, file, or persistent storage at any point. This is a core design principle of the Service.
We collect only the minimum information necessary to operate and improve the Service. The following categories of information are collected:
| Category | What We Collect | Why We Collect It |
|---|---|---|
| Account Information | Email address, full name, agency or department name | To create and manage your account and verify your identity |
| Authentication Data | Encrypted password credentials, MFA enrollment data, session tokens | To authenticate your identity and maintain session security |
| Subscription Data | Subscription plan, approval status, account creation date | To manage access to the Service and process billing |
| Payment Information | Payment processing is handled entirely by Stripe. We do not collect or store credit card numbers, bank account details, or other financial data. | To process subscription payments |
| Usage Data | Session activity, feature usage patterns, error logs | To maintain and improve the Service |
Report Shield is built on a zero retention architecture with respect to report content. Specifically:
IMPORTANT: While Report Shield does not retain report content, the AI processing service used to analyze reports (Anthropic) has its own data handling policies. Users should review Anthropic's privacy policy at anthropic.com. Report Shield has configured its API usage to request zero data retention from Anthropic where available.
We use the information we collect for the following purposes only:
We do not use your information for advertising, do not sell your information to third parties, and do not use your information for any purpose beyond those listed above.
We use the following third-party service providers to operate the Service. Each provider has been selected for reliability and appropriate data handling practices:
| Provider | Purpose | Data Shared |
|---|---|---|
| Supabase | Authentication and user account database | Email address, encrypted credentials, account metadata |
| Anthropic | AI report analysis processing | Report text submitted for analysis (not retained per zero retention policy) |
| Stripe | Payment processing | Payment information (handled directly by Stripe — we do not receive or store card data) |
| Vercel | Application hosting and delivery | Standard web server logs including IP addresses |
| Resend | Transactional email delivery | Email address, for sending account-related emails only |
| hCaptcha | Bot protection on login | Browser interaction data for bot detection |
We implement the following security measures to protect your information:
While we implement industry-standard security measures, no system is completely immune to security risks. We encourage users to maintain strong passwords and to report any suspected security issues to support@reportshield.app immediately.
We retain account information for as long as your account remains active. Upon account deletion:
As stated in Section 2, report content is never stored and therefore there is no report content to delete upon account termination.
You have the following rights with respect to your personal information:
To exercise any of these rights, contact us at support@reportshield.app. We will respond to all requests within thirty (30) days.
We may disclose user account information (not report content, which is not retained) in response to valid legal process, including court orders, subpoenas, or other legal requirements. We will notify affected users of any such request to the extent permitted by law. We do not voluntarily provide user information to law enforcement agencies absent legal compulsion.
The Service is intended solely for use by law enforcement professionals and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will take steps to delete such information promptly.
We reserve the right to update this Privacy Policy at any time. Updated policies will be posted at reportshield.app/privacy.html with an updated effective date. We will notify active users of material changes via email. Continued use of the Service following notification of changes constitutes acceptance of the updated Policy.
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Report Shield
reportshield.app
support@reportshield.app